IGNITE offers 24/7 emergency support for show-stopping issues. A technician will respond within 5 minutes.
Please don’t use this for general questions.
For non-emergencies, click here.
Emergency Support
If you're on a shoot site and need urgent help, call us anytime. A technician will respond within 5 minutes.
Please don’t use this for general questions.
For non-emergencies, click here.
New orders are currently shipping in 8 days. Click for more details.
WHAT'S NEW?
stay up to date
Keep informed of the latest IGNITE updates such as new website content, new product releases, and new software updates.
IGNITE LIVE! is Now Available
Apr. 30th, 2026
IGNITE LIVE! is officially out of beta and live for the 2026 season.
IGNITE LIVE! is a companion app that turns your fireworks show into a full audio experience. Run your soundtrack through your sound system and let guests listen in from their phones in perfect sync. Record video with the soundtrack baked in, brand it your way, and push announcements to the crowd. If you've been using Pyrocast for your show audio, IGNITE LIVE! is its new home with even more features in a dedicated app.
Professional audio for everyone - Run your soundtrack through your sound system, or let guests listen right from their phones.
Videos worth sharing - Guests can record your show and IGNITE LIVE! automatically replaces their phone audio with your soundtrack, perfectly synced.
Make it yours - Add your own colors, logo, and background. Play an intro video. Send live announcements straight to their phones.
IGNITE LIVE! is $69.99/year with full season access. Available now on iOS and Android.
Introducing the IGNITE to COBRA Trade-Up Program
Dec. 18th, 2025
IGNITE is perfect for backyard shows - but when you're ready for more, we've got you covered.
The IGNITE-to-COBRA Trade-Up Program lets you trade in your IGNITE modules and receive credit toward a new COBRA system. It's a cue-for-cue trade based on your total cue count, giving you flexibility in how you upgrade to professional-grade control.
Ready to step up? Visit the trade-up page to learn more about trade values and how the process works.
ELEVATE 2026 - April 9-11, 2026 - Muncie, IN
Sep. 18th, 2025
This April, pyros from around the world will come together for
ELEVATE 2026, one of the the industry's premier three-day events. Formerly known as COBRA-CON, ELEVATE has grown into a gathering that blends hands-on learning, vendor showcases, and nightly fireworks displays. It's a chance to build new skills, connect with the global fireworks community, and see the latest innovations in action.
Visit the IGNITE booth to get a first look at upcoming features, talk directly with the team, and share your feedback. You'll also be able to explore new firing techniques, gather practical tips from other users, and discover creative ways to make the most of your IGNITE system.
Event Highlights
Networking: Meet pyros, teams, and suppliers from around the world.
Education: 20+ sessions and workshops covering choreography, safety, technology, and field execution.
Trade Show: 25+ exhibitors showcasing new gear, software, and services.
Displays: Nightly shows from Class C competitions to full-scale pyromusicals.
Dates: April 9th - 11th, 2026 | Location: Muncie, IN
Updated IGNITE Igniter Recommendations
July 17th, 2025
As of July 2025, IGNITE no longer recommends the use of Fuse-Tube igniters or any e-match style igniters with the system.
IGNITE was developed to make electronic firing accessible and safe for consumer-level users, including those with no prior e-firing experience. As the user base has grown rapidly, particularly among new hobbyists, safety standards have continued to evolve.
One area of concern is the use of professional-style igniters, including MJG initiators, Chinese e-match, and the Fuse-Tube igniters previously sold through IGNITE. These igniters are sensitive to friction and electrostatic discharge (ESD), and are often used in ways. such as inserting directly into lift charges, that carry inherent risk without proper training or handling practices.
In response, IGNITE has discontinued sales and support of Fuse-Tube igniters and no longer recommends any e-match style product for use with the system. This change reflects an increased commitment to safety and a growing focus on non-professionally trained users.
The recommended and supported alternative is the Clip-On Igniter, which is not sensitive to ESD or friction. When installed properly, they provide reliable ignition with the same timing accuracy.
Customers who purchased IGNITE with the intent to use Fuse-Tube igniters and are impacted by this update are encouraged to contact IGNITE support for assistance.
IGNITE remains committed to delivering a safe, low-stress, and reliable firing experience as new tools and features continue to expand the system's capabilities within the consumer fireworks market.
New Feature - In-App Live Chat
May 1st, 2025
Live chat is now built directly into the IGNITE app, making it easier than ever to get help while prepping or firing your show.
Chat instantly with our 24/7 AI support bot, Ember
Loop in a real support agent during business hours
Stay inside the app - no switching to email or browser
Module Number Labels to Assist Color Blind Individuals
Free Shoot - Firing Multiple Modules Improvements
Show Audio Test Feature (including Pyrocast)
Free-Shoot within Scripted Shows
GLOW 3D Show Builder Launch
Oct. 17th, 2024
We're excited to announce the official launch of the GLOW 3D Show Builder! This new tool allows users to create, visualize, and simulate fireworks shows in a 3D environment, offering a unique and immersive way to plan displays before transferring them to the IGNITE system.
With seamless integration into the IGNITE app, GLOW makes it easier than ever to see your show come to life. To learn more, visit GLOW 3D or go directly to the GLOW website.
New Requirements for International Air Shipments
March 1st, 2023
We have an important update regarding inbound shipments to the EU and other countries. Starting today, it is mandatory for a company to provide an EORI (Economic Operators Registration and Identification) number for delivery. This requirement is set by customs authorities to monitor and track cross-border transactions.
To learn more about this regulation, please refer to the following links:
If you place an order to any of the countries listed below and include a company in your shipping address, we will contact you via email to obtain your EORI number:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, England, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, and Sweden.
If you have any questions or concerns, please do not hesitate to contact us.
IGNITE v1.1 App Release
August 17th, 2022
We are very excited to announce our first official IGNITE 1.1 App Release. This is our first step into new functionality and the long-term evolution of the IGNITE platform.
Breakout Boards are a convenient solution for wiring multiple igniters to a single cue.
Includes both the Breakout Board and Quickplug Harness. Quantity discounts are available.
Additional Igniter lengths
May 10th, 2022
We have expanded our Clip-On Igniter offerings to 25 count packs of the below lengths:
2M (6.5 ft.)
4M (13.1 ft.)
6M (19.6 ft.)
Replacement Parts, Accessories, and SWAG
Jan. 21st, 2022
We added a new Accessory / Swag page to the IGNITE website. This page contains replacement parts, accessories, and decals. Please find a list of new products below.
Armored Case External Antenna Cable
Antenna Extension Cable
Antenna
7.4V LiPo Battery
Battery Compartment Door
USB Charge Cable
IGNITE Decal
Purple IGNITE Shirt
Notice: Maximum Firing Capacity with Quickplug Harness
You have selected a Quickplug Harness for use with an IGNITE Breakout Board. For safe and effective operation, it's important to adhere to the maximum firing specifications.
Following these specifications helps ensure that all igniters fire as expected. Exceeding the recommended limits may lead to igniters not firing, especially in synchronized or complex firing setups.
Maximum Firing Specifications
The tables below outline the maximum number of igniters that can be fired per cue, when using a single Breakout Board and Quickplug Harness.
Note that in when triggered, each cue sends a continuous 2-second pulse. If multiple cues are triggered within this time frame, the overlapping pulses count toward the maximum firing specifications. For more information on pulse times and their impact on firing capacity, please see our Help Article.
Clip-On Igniters
Quickplug Harness Length
2M Clip-On
4M Clip-On
6M Clip-On
1ft (0.3m) Quickplug Harness
2
2
2
6.5ft (2m) Quickplug Harness
2
2
2
19.5ft (6m) Quickplug Harness
2
2
2
If you have any questions about maximum firing specifications, pulse times, or anything else, please contact us, we are happy to help.