CONTACT US
We have your back on and off the shoot site.
IGNITE takes pride in offering the highest level of customer support. Please find the following ways of contacting us for answering your questions.
IGNITE is located in upstate, NY, about 3 hours north of New York City and 2 hours from the Canadian border.
Text / call or Whatsapp.
1-833-722-9067 9AM TO 5PM EST
We are friendly voices for customers who need help. If we don't pickup, please make sure to leave a message and we'll call you back right away.
We’re here
to chat.
CHAT NOW 9AM TO 5PM EST
Use our chat icon at the lower right corner of the website. If we don't respond right away, make sure to leave your email address and / or phone number and we'll get back to you right away.
Prefer email?
Shoot.
911 Emergency
EMERGENCY 833-498-0548
For emergency support, please call us at 833-498-0548 with your name and phone number and a technician will contact you within 5 minutes. We ask you please use this service if you are on a shoot site and need immediate support only.
Please do not use this service for general support. Instead, use one of the other methods and note your urgency.